At Balfour Pacific Capital (”Balfour Pacific”), we are committed to maintaining the privacy, accuracy and security of your personal information.  The following comprises our privacy policies and practices, as well as information about how we collect, use and disclose the personal information of the individuals who visit this website (the “Website ”) or use the information we make available on the Website (“Information”), including, without limitation, Information obtained through the LP Portal (the “Portal”).  Please take a minute to read this policy so that you understand how we treat your personal information.  If you are unsure if or how this privacy policy applies to you, please contact us at (604) 806-3363 to request more information.

What is Personal Information?

For the purposes of this privacy policy, we consider personal information to be any information that describes you as an identifiable individual, other than your business title or business contact information when used or disclosed for the purpose of business communications.  For example, personal information includes your name, age, e-mail address, preferences (such as asking to receive our emails), usage habits (including how and when you use the Website and the Information) and, where applicable, payment or wiring details.

What Personal Information Do We Collect?

You can visit the Website without directly telling us who you are.  However, it is important to note that our web server collects information related to your visit to the Website, the Portal or the Information, including the IP address and domain used to access the Website or the Portal, the type and version of your browser, the website you came from to access the Website or the Portal, the page you entered and exited at, any pages that are viewed by that IP address and the country from which you accessed the Website.

We use this information to monitor the performance of the Website and the Portal (such as number of visits, average time spent per page, number of page views), to determine interest in the Website, the Portal and the Information, and for business purposes.  In addition, we may collect the personal information that you submit to us, such as your name, address and any other contact or other information that you choose to provide by:

  • registering as a member on the Portal;
  • using your membership or subscriber account to access the Portal;
  • corresponding with us via e-mail using the hyperlinks created for that purpose; or
  • through other communication methods.

Other, more fulsome information, such as your account status and choice of Information and preferences is created and maintained by the Website and the Portal (which is powered by a third-party provider subject to its own privacy policy) in the normal course of providing Information to our users.  This includes the tracking of time spent within the Information.  This information may be collected and aggregated with the information of other users in order to gain an understanding of the usage habits and preferences of our users.  Aggregated and anonymized information may also be shared with third parties for a variety of purposes, including without limitation in order to permit us to improve the Website or Information, to engage in marketing or similar activities, or otherwise for business purposes.

Why Do We Collect, Use, and Disclose Personal Information?

We collect personal information from you for a variety of purposes, including to:

  • establish, maintain and manage our relationship with you;
  • review the Information that we provide to you;
  • comply with your requests;
  • protect us against error, fraud, theft and damage to our goods and property; and
  • comply with applicable law or regulatory requirements.

Additionally, we may collect personal information for specific purposes that we may advise you of at or before the time that we collect such personal information. We may also use your contact information to provide you with notifications regarding the Website, the Portal or Information, such as any future amendments to this policy, and may disclose such information in response to law enforcement agencies or other public agencies, or if we feel that such disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety, protect the security or integrity of the Website and Information, or enable us to take precautions against liability.

Your personal information may be shared with our employees, contractors, consultants, affiliates and other third parties who require such information to assist us with establishing, maintaining and managing our relationship with you, or developing, operating and maintaining the Website, the Portal and Information.  Further, your personal information may be disclosed:

  • as permitted or required by applicable law or regulatory requirements (for example, in response to a court order or a subpoena);
  • to protect the rights and property of Balfour Pacific;
  • during emergency situations or where necessary to protect the safety of a person or group of persons;
  • where the personal information is publicly available; or
  • with your consent.

You acknowledge and agree that access to and use of this Website, the Portal and the Information is provided via the Internet and that your information, including personal information, may be transferred across national borders and stored or processed in any country in the world.  We may also collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

We May Send You E-mail

From time to time we may e-mail important information to you regarding the Website, the Portal or the Information. In addition, when you request information from us or become a member of the Portal, we may use the e-mail address that you provide to send you Information that we believe may be of interest or applicable to you.  If you do not wish to receive such e-mails, you may opt out of receiving emails by replying “UNSUBSCRIBE” or simply clicking on the unsubscribe link embedded within any one of the emails sent by us.

How Do We Use Cookies?

When you visit the Website or access the Portal, we may place a “cookie” on the hard drive of your computer to track your visit.  A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the Website that placed the cookie on your hard drive.  The cookie acts as an identification card and allows the Website or the Portal to identify you and to record your passwords and preferences.  The cookie allows us to track your visit to the Website or the Portal so that we can better understand your use of the Website and the Portal and customize and tailor it to better meet your needs.  For example, our cookies help us to learn about the usage of the Website and the Portal by helping us to track how many visitors we have, how often they visit various sections of the Website and access the Portal, and their geographic location.

Most web browsers are set to accept cookies.  However, on most web browsers you may change this setting to have your web browser either: (1) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (2) automatically prevent the placing of a cookie on your hard drive.  It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on the Website.

Your Consent is Important to Us

By using the Website or the Portal, we assume that you consent to the collection, use and disclosure of your personal information as explained in this privacy policy. You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.  In some circumstances, a change in or withdrawal of consent may severely limit or even prevent our ability to provide products or services to you.  All communications with respect to such withdrawal or variation of consent should be in writing and addressed to:

Balfour Pacific Capital Inc.
Suite 2600 – 1075 West Georgia Street
Vancouver, BC V6E 3C9
Attn: WebWebsite Administrator

How is Your Personal Information Protected?

Balfour Pacific endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question.  These safeguards are designed to protect your personal information from loss and unauthorized access, copying, use, modification or disclosure. The security of your personal information is important to us. Please immediately advise us at (604) 806-3363 of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this Website and the Portal strive to protect your personal information, we cannot guarantee the confidentiality or security of any information you transmit to us, and you do so at your own risk.

What About Links to Other Websites?

Our Website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Balfour Pacific is not responsible for how such third parties collect, use or disclose your personal information.  You should review the privacy policies of these websites before providing them with personal information.

Updating Your Personal Information

It is important that the information contained in our records is both accurate and current.  If your personal information happens to change during the course of our relationship, please keep us informed of such changes.  In some circumstances, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.

Access to Your Personal Information

You can ask to see the personal information that we hold about you.  If you want to review, verify or correct your personal information, please contact us at the address above.  Please note that any such communication must be in writing.  When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you.  We may charge you a fee to access your personal information; however, we will advise you of any fee in advance.  If you require assistance in preparing your request, please contact us at (604) 806-3363.

Your right to access the personal information that we hold about you is not absolute.  There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you.  In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.  In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

Inquiries or Concerns?

If you have any questions or concerns about our privacy policies, please send an e-mail with your questions or comments to [email protected] or notify us by mail at:

Balfour Pacific Capital Inc.
Suite 2600 – 1075 West Georgia Street
Vancouver, BC V6E 3C9
Attn: Website Administrator

Application and Interpretation of this Privacy Policy

It is our policy to comply with the privacy legislation within each jurisdiction in which we operate.  Sometimes the privacy legislation and/or an individual’s right to privacy are different from one jurisdiction to another.  This privacy policy has a limited scope and application.  Consequently, the rights and obligations contained in this privacy policy may not be available to all individuals or in all jurisdictions.

Any interpretation associated with this privacy policy will be made by our management. This privacy policy includes examples but is not intended to be restricted in its application to such examples, therefore where the word ‘including’ is used, it shall mean ‘including without limitation’.

This privacy policy does not create or confer upon any individual any rights, or impose upon Balfour Pacific any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable laws.  Should there be, in a specific case, any inconsistency between this privacy policy and such laws, this privacy policy shall be interpreted, in respect of that case, to give effect to, and comply with, such laws.

Modifications to this Privacy Policy

From time to time, we may make changes to this privacy policy to reflect changes in our legal or regulatory obligations or in the manner in which we deal with your personal information.  We will post any revised version of this privacy policy on the Website and we encourage you to refer back to it on a regular basis.  This privacy policy was last updated on May 10, 2022.